Customers ask on chat. Call for
details. Confirm by email. Can you
keep up?
Most platforms can't. Loop unifies all customer touchpoints and CRMs in a team inbox with AI Agents and native lead management so your conversations never break — even when customers switch channels.
Try the Loop dashboard
This is a preview of Loop’s team inbox. Switch tabs, open conversations, and see how everything lives in one place. Click below to explore.
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Conversations
This is where your conversations are stored. All your chats from WhatsApp, Telegram, and Instagram appear here in one inbox.
Channel
Test the Loop Agent
Run a prompt and see how the AI agent responds — in Arabic & English.
Suggested prompts
Scale business growth with every customer conversation
As chats and calls multiply, old inboxes and workflows break. Loop's conversation-led approach helps you manage the entire customer journey across every channel in one place, even at high volume.
Capture: Unify customer touch points to drive revenue
Leads come from everywhere — WhatsApp chats, TikTok ads, Facebook messages or even store visits. Loop unifies them in a team inbox so no opportunity is overlooked. Work with clean, organized profiles that sync with your CRMs so every new interaction is ready for fast follow-up.
Convert: Sell more with AI and analytics
Retain: Build recurring revenue, not just one-time sales
Chats, calls and emails in one thread
Loop unifies WhatsApp Business Calls, Messenger Calls and VoIP in the same thread as your messages and emails.
No more silos or juggling multiple platforms; just one reliable record for every customer, no matter the channel.
Stay on top of every conversation
Your whole team sees the same thread. Assign, hand off, and collaborate without losing context or duplicating work.
Loop keeps everyone aligned so customers get fast, consistent answers no matter who replies.
Here's how Loop sets you up for success
Designed for growth
Quickest ROI in the market with a roadmap shaped by you to scale revenue across the customer lifecycle—you'll grow with us, not outgrow us.
Reliability at scale
Best-in-class tech and enterprise-grade security for speed and stability, with 99.999% uptime under high chat volumes.
Leading with experience
The only customer conversation platform with years of market leadership, preferred by Meta and TikTok for early feature access.
Why Us?
We are a forward-thinking development agency specializing in cutting-edge solutions that transform businesses. Our team combines technical expertise with creative innovation to deliver exceptional results.
With years of experience in AI solutions, web development, and custom software, we help companies navigate the digital landscape and achieve their goals through intelligent, scalable technology.
Solutions.
Frequently asked questions
Everything about Loop, AI agents, and your channels.
Loop is a team inbox that unifies all your customer conversations — WhatsApp, Instagram, Telegram, and more — in one place. Add AI agents to automate replies and qualify leads, and hand off to your team when it matters. Built for businesses that want to scale conversations without losing the human touch.
Loop supports WhatsApp Business (via Twilio or Meta), Telegram, Instagram DMs, Facebook Messenger, and website chat. You connect channels from the dashboard and see every conversation in a single thread, even when customers switch between apps.
You create an agent in the dashboard: set instructions, add knowledge (website URL or PDF), and assign channels. The agent can answer FAQs, qualify leads, assign conversations to Sales or Support, and close chats when appropriate. One agent can run across WhatsApp, Telegram, and Instagram.
Yes. In AI Agents you turn on "Assign to agent or team" and set conditions (e.g. assign to Sales when they ask for pricing). The agent tells the customer it's connecting them, then the conversation switches to that team. Handoff works on WhatsApp, Telegram, and Instagram.
Starter is free (up to 3 team members, 1,000 messages/month). Pro is $29/month with more members, unlimited messages, analytics, and integrations. Enterprise is custom — dedicated support, SSO, and custom integrations. See the Pricing page or contact Sales for a quote.
Yes. Loop works in Arabic and English (and other languages). Your AI agents and team can reply in the language your customers use. Set your instructions and knowledge in the language you want.
In the dashboard, go to Channels and follow the WhatsApp setup. You'll need a Meta Business account and can use the WhatsApp Business API (Twilio or Meta). Loop guides you through each step; once connected, your AI agents and team reply from the same inbox.